By paying the deposit you acknowledge that you have read and accepted these terms and conditions and that they apply to all participants you register.

The organiser of the event is Bertrand Gamrowski operating under the name “Flores del Camino”.
Office & correspondence address: Bobrzyńskiego 27/69 - Kraków 30-348 - PL
NIP: PL6762696730 / Regon: 542085867

1. CONDITIONS TO JOIN AN EVENT

1.1. You must be 18 years old or older.

1.2. You must have read, understood and accepted these terms and conditions in full.

1.3. You are responsible for ensuring that you are physically and medically fit to participate in the event. Flores del Camino does not provide medical advice and cannot assess your individual circumstances, limitations, fitness level or medical requirements.

1.4. Participants must inform the organisers in advance of any medical condition, physical limitation or other circumstance that could affect their participation or safety during the event.

2. PAYMENTS MADE TO US

2.1. You will pay a non-refundable deposit when you book the event.

2.2. You will also make one or several payments at dates specified on our booking platform.

2.3. Payments made to us other than the deposit are refundable if cancellation occurs more than 90 days before the start of the event and non-refundable after this.

2.4. If you do not make a payment by its due date, we reserve the right to cancel your participation in the event. In such case, the non-refundable deposit will be retained and any other payments will be refunded in accordance with clause 2.3.

3. FUTURE COMMUNICATION

3.1. Most of our communication with you until the start of the event will be via email. We will contact you from our email or via our booking platform. Please make sure that the email address(es) you provide us are correct and take all the necessary steps so that our emails do not go to spam. Flores del Camino cannot be held responsible for the consequences of overlooked communication.

3.2. If you wish to contact us, it is best that you do it via our email or via our booking platform. If you wish to talk to us over the phone or by video conference, unless it is urgent, it is best that you first book an appointment with us via email so that we make sure to be fully available and ready for you.

3.3. We may also contact you via phone. Please make sure that the phone number(s) you provide us are correct and to inform us if you get another number, for example once abroad.

3.4. For organisational reasons and for your own safety, you must be reachable by phone while in Spain, at the number you will have communicated to us, via voice call and via WhatsApp. You must ensure that you can use your phone via the mobile / cellular network in Europe, not just on WiFi spots.

4. EVENT CONFIRMATION

4.1. The minimum number of participants for an event is 6 unless specified otherwise in the description. 

4.2. In the unusual situation that we do not reach the minimum number of participants required for the event three months before the start date, the event will be cancelled and we will reimburse the payments you made to us, including the deposit. The event is confirmed to happen as soon as the minimum number of participants have registered, at the very latest three months before the event starts.

4.3. Some events offer optional components. If the minimum number of participants required for an option is not reached three months before the start date, the option will be cancelled. If the main event is confirmed to run, you will remain registered for the main event and your final payment will be reduced by the price of the option.

4.4. We will inform you via email as soon as the event is confirmed, as well as the pilgrimage option if applicable. Please contact us if you have any doubt whether your event is already confirmed.

5. TRAVEL ARRANGEMENTS

5.1. You are responsible for the preparation and protection of your travel documents, including, but not limited to, passports and visas.

5.2. Before making non-refundable travel arrangements, please check with us if we have reached the minimum number of participants.

5.3. Please let us know if you cannot arrive at the specified pick up or check-in time or experience travel issues coming here. If you encounter issues and delays in the country of the event, we will try to help you find the best transport alternative to arrive to the venue.

5.4. If we have included a complimentary transportation service between a specified meeting point (e.g. airport) and the event venue, note that the pick up and drop off times are estimated based on normal traffic and the absence of any adverse event like a breakdown. Please note that Flores del Camino cannot be held responsible for unforeseen delays and their consequences.

5.5. International transport is not included in the event package. Flores cannot accept any responsibility for the late arrival of flights or other modes of transportation and any delays that result in missing departures and in incurring additional expenses.

5.6. Participants remain responsible for their personal belongings at all times. Flores del Camino cannot be held responsible for loss, theft or damage to personal items during the event.

6. TRAVEL INSURANCE

6.1. We strongly recommend you purchase travel and medical insurance. It is your responsibility to ensure that you are adequately insured for the full duration of the event in respect to illness, injury, death, loss of personal items, cancellation and curtailment.

6.2. Flores del Camino does not provide travel or medical insurance and cannot be held responsible for losses or costs that would normally be covered by such insurance.

7. FOOD & ACCOMMODATION

7.1. During on-site events, you will be accommodated in a bedroom with private bathroom. Your bedroom will be individual unless you request to share a bedroom with another participant. Your bedroom will be either at the event venue or in a nearby partner hotel of a similar standard.

7.2. During pilgrimages, we will make our best efforts to keep the same standard of individual rooms with private bathrooms. However, it is possible that on some overnight stays, some participants may have to share a bedroom.

7.3. We will make our best efforts to accommodate the dietary requirements you have communicated in this questionnaire. However we cannot guarantee that our food does not contain traces of allergens since all meals are prepared in the same kitchen. Please contact us if you have any doubt.

8. GROUP PARTICIPATION & CONDUCT

8.1. For ease of communication in the group, shortly before and during the event, we will create a WhatsApp group. By joining this event, you accept to have your phone number disclosed to the other participants.

8.2. You understand that the event is as much a group experience as an individual experience, that it is a time of personal reflection and for encountering otherness in the group, as well as in the material presented, and that as such, it can be a spiritual, psychological and/or emotional experience. You agree to conduct yourself responsibly, welcoming the other and fostering freedom and safety. You will endeavour to engage in respectful conversation with yourself and all others. You will refrain from confrontational, argumentative discourse or from discussing political or politicised topics. During communal times, you will make sure not to monopolise speaking time and attention and remain considerate and aware of the other participants.

8.3. In order to nurture a sense of community and awareness, we organise a schedule of light tasks where participants are asked to help with setting up the table, clearing plates and cutlery, etc. By joining this event you accept your participation in the schedule of tasks.

8.4. During and after the event, you will treat with care and confidentiality all the information shared by the participants and the facilitators, in particular when personal or sensitive. You will not disclose any such information to anyone unless the other participant(s) specifically permit this sharing.

8.5. During the whole duration of the event, you will not consume mind-altering drugs and you also agree to not consume alcohol or other intoxicants to excess.

8.6. You will respect the posted times and activities listed on the itinerary so as not to keep the group waiting. You will make your own decision about any attendance and advise the event facilitators in advance if you are not attending an activity.

8.7. We may take photographs or videos during the event but only at appropriate and concerted moments and non-intrusively. Unless you notify us otherwise before or during the event, photographs taken during the event may be used for promotional purposes.

8.8. If we consider that your behaviour is disruptive to the group experience, we reserve the right to cancel or curtail your participation to the event, at our own discretion and without making any reimbursement for the payments you made to us or other costs incurred.

8.9. The events offered by Flores del Camino are educational and contemplative experiences and are not intended as medical, psychological or therapeutic treatment.

8.10. Participants remain responsible for their own decisions and actions during the event, including whether or not to participate in any activity.

9. INTELLECTUAL PROPERTY

9.1. All material taught and shared by Flores del Camino, including, but not limited to, geometrical constructions, original research and handout materials, is subject to copyright and may not be used by third parties without permission. You must seek permission to use our material in advance and if you get permission, you must always and each time duly credit us.

9.2. If the material was shared by Basia Goodwin or Bertrand Gamrowski, you must use the following language or a similar formula agreed to by us:
This analysis/research/idea/etc. is made by Bertrand Gamrowski/Basia Goodwin at Flores del Camino (www.floresdelcamino.com / Instagram: #flores.del.camino).

9.3. The other facilitators will indicate how they wish their material to be credited.

10. MODIFICATIONS TO THE EVENT

The itinerary of the event is representative of the actual event but changes in dates, accommodations, visits, activities may be necessary, for example, due to the weather or other circumstances. In the extraordinary circumstance that one of the facilitators cannot attend, we may, at our own discretion, run the event without them or enlist another facilitator, and we may, as a result, need to adapt or change the program of the event. Changes in the itinerary or the facilitators do not open rights to refund.

11. EVENT CANCELLATION, CURTAILMENT & REFUND POLICY

11.1. Cancellation by yourself. If you cancel your participation in the event, you should inform us as soon as possible. If you cancel your participation, the deposit is non-refundable. Other payments are refundable up to 90 days before the event and non-refundable thereafter. However, at our own discretion, we may offer you a discount for a future event. Alternatively, with our permission, you may be able to transfer your booking to someone else.

11.2. Curtailment by yourself. If you curtail your participation in the event, you will not be eligible for any refund nor will you be able to transfer your booking to anyone else.

11.3. Force majeure events. “Force Majeure” is defined as an Act of God, war or war-like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, riot, insurrection and government restraint, fire, earthquake, extreme weather, government directives restricting travel, or similar directives, policies or restrictions, significant risks to human health such as the outbreak of serious disease, pandemic or epidemic, or any other cause whatsoever beyond the reasonable control of Flores, whether or not foreseeable, that would, individually and/or collectively, make the trip dangerous or not viable.

11.4. Cancellation by Flores due to force majeure. Prior to the start date, if we deem that the event is rendered inoperable by a force majeure event, we will cancel the event and, at our own discretion, either refund the payments made or, offer a credit of equivalent value that can be used for another event.

11.5. Curtailment by Flores due to force majeure. Once the event has started, if we deem that it is rendered inoperable by a force majeure event, we will curtail the event, make our best efforts to organise your transport back to Madrid airport in the force majeure context and offer you a credit, calculated at our discretion taking into account the amount of event time already passed as well as the non-refundable expenses we have engaged.

11.6. Cancellation by Flores for reasons other than force majeure. Prior to the start date, in the unlikely event that we have to cancel the event for reasons other than force majeure and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from us either:

• a full refund of the payments you made to us, or,

• a credit for another event at a later date.

11.7. Curtailment by Flores for reasons other than force majeure. Once the event has started, in the unlikely event that we have to curtail the event for reasons other than force majeure and the curtailment is not caused by your fault or negligence, we will organise a transport back to Madrid airport, we will determine at our own discretion an eligible amount on a pro rata basis and you will have the choice of accepting from us either:

• a partial refund of your payments equal to the eligible amount, or,

• a credit equal to the eligible amount for another event at a later date.

11.8. Flores is not responsible for any incidental expenses or consequential losses that you may incur as a result of a cancelled or curtailed event including visas, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment. You will not be entitled to make any further claim for any injury, loss, expenses, or damage (either direct or consequential) or for any loss of time or inconvenience that may result from cancellation or curtailment (including but not limited to airline tickets, visa, passport, vaccination charges, airport, or airline taxes).

12. MEDICAL AUTHORISATION

12.1. An “authorised participant” is another participant who you authorise to direct emergency medical treatment for you if you are unable to do so, and whose name you have communicated to us.

12.2 You authorise Flores to direct emergency medical treatment for you if neither you nor any authorised participant are able to do so.

12.3. Emergency medical treatment may include examination, medical diagnosis, surgery, treatment and/or hospital care.

12.4. Participants remain responsible for their own medical decisions.

13. PERSONAL DATA

13.1. Flores del Camino processes personal data provided by participants for the purposes of organising and delivering the event, managing bookings and communicating with participants.

13.2. Personal data may be shared with service providers involved in the organisation of the event (such as accommodation providers or transport providers) where necessary for the performance of the contract.

13.3. Participants have the right to access, correct or request the deletion of their personal data in accordance with applicable data protection laws.

13.4. For more information about how personal data is processed, please refer to our Privacy Policy available on our website.

14. WAIVER OF LIABILITY

14.1. We advise and you understand that travelling abroad and engaging in the activities offered in the event may involve unusual risks to you and the other participants. Those risks may include, among others, psychological anxiety, depression, internal conflict and other mental difficulties, along with dangers resulting from force majeure events, geographic features such as high altitudes, extreme heat and humidity, or extreme cold. The foregoing is not an exhaustive list of risks that may arise but is illustrative of some types of risks that may be faced. Participation in the event is voluntary and undertaken at your own risk.

14.2. Flores shall not be liable for events beyond its reasonable control, including force majeure events.

14.3. Assumption of risk. You acknowledge that participation in the event is voluntary and that certain activities, including travel, walking, outdoor activities and group processes, may involve inherent risks. By joining the event you accept these risks and agree to participate at your own responsibility.

15. JURISDICTION

15.1. These terms and conditions are governed by Polish law. Any disputes shall be subject to the jurisdiction of the Polish courts.

15.2. These terms and conditions apply to you and all the persons you register. Please make sure you share them with all the persons concerned.

16. TERMINOLOGY

• The terms “Flores del Camino“, “Flores”, “us”, and “we” refer to the manager of Flores del Camino (Bertrand Gamrowski), as well as their employees, service providers, facilitators and, in general, any person collaborating with them to provide events.

• The “event” is the retreat, pilgrimage, trip, etc, you are booking with Flores.

• “You” refers to you and all the persons you register for an event with Flores.

• “Our website” refers to www.floresdelcamino.com and, in particular, the page on our website describing the event you are booking.

• “Our email” refers to our email address bg@floresdelcamino.com

• “Our emails” refers to the communications we address to you from our email or from our booking platform.

• “Our booking platform” is WeTravel, to which you will have been directed to book your event.

• The “venue” refers to the principal location of the event.

• “Booking an event” is also referred to as “signing up” or “registering”.

• “Joining the event” refers to your actual participation in the event.

• “The participants” refers to you and all the other persons joining the event.

• “The group” refers to both Flores and the participants.